Common Questions & Answers
Frequently Asked Questions
📞Connect Us
| Contact Method | Details |
|---|---|
| Phone | +1 347-392-8443 |
| morgasleopard@gmail.com | |
| Address | 1510 Cedarmont Dr, Hacienda Heights, CA 91745 |
👥 About Royal Honey Shop
Who are Royal Honey Shop?
We are a trusted leader in the royal honey market.
Royal Honey Shop is a leading provider of high-quality honey packs products. We are proud to have served more than 40,000 customers and earned a reputation for reliability and quality in the industry.
Why should I choose Royal Honey Shop?
Our commitment to quality, trust, and customer satisfaction.
With a proven track record of over 40,000 orders delivered, our customers trust us for our dedication to quality products and excellent service. We are committed to transparency and are proud to have received nearly 250 positive reviews on Trustpilot, demonstrating our commitment to your satisfaction.
📦 Shipping & Delivery
What are my shipping options?
We offer three delivery speeds within the U.S. and worldwide shipping.
We offer three options within the United States: Economy (7 business days), Priority (5 business days), and Expedited (3 business days). We also offer worldwide shipping.
How much does shipping cost?
A simple breakdown of our shipping rates.
| Shipping Option | Delivery Speed | Cost |
|---|---|---|
| Economy | 7 business days | $6.99 |
| Priority | 5 business days | $13.99 |
| Expedited | 3 business days | $19.99 |
Do you ship internationally?
Yes, we deliver to customers around the globe.
Yes, we offer worldwide shipping through GlobalPost. Delivery times vary by location.
When will my order ship?
Our cut-off time and daily shipping schedule.
- We do not ship on weekends or holidays.
- The daily cut-off time is 8:00 AM Central Time.
- Orders placed after this will be processed the next business day.
💳 Payment, Changes & Cancellations
What payment methods do you accept?
All the ways you can pay for your order.
- Credit card
- Crypto
- Zelle
ℹ️ If you are looking for different payment method, please send us an email to morgasleopard@gmail.com
Can I change or cancel my order?
Your options for changing or canceling an order.
Yes, you can change or cancel your order if it has not been shipped yet.
🔄 Returns & Refunds
What is your return policy?
Our flexible 180-day return window.
You can return your purchase for a refund, store credit, or exchange within 180 days of the purchase date, provided the item is new and unused. For more information, please see our Return & Refunds Policy page.
How do I return an item?
Easy steps to get started with a return.
To initiate a return, email customer service at morgasleopard@gmail.com to get a Return Merchandise Authorization (RMA) number.
How long does it take to get a refund?
The expected timeline for a processed refund.
- Processing time: After we receive and inspect your return, it takes about seven days to process.
- Posting time: It may then take 1-2 billing cycles for the refund to appear on your credit card statement.
